DC Courts
The District of Columbia Courts partnered with Insomniac Design to undertake a major overhaul of the Courts' digital strategy and presence. Insomniac Design worked with DC Courts’ divisions to develop state-of-the-art communications and technology strategy to serve its audiences including internal stakeholders, attorneys, jurors, and the general public.
![DC Courts screens on iPhones](/sites/default/files/work/img/header/dccourts-head.png)
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Courts
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Forms digitized
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Online resources
Addressing Multiple Audiences & Needs
Our first challenge was to address multiple audiences with very different needs across a vast array of options and website content.
We dug deep to understand the unique needs of different audience groups, and implemented a human-centered design approach to create an easy-to-follow user flow for people using the website.
![DC Courts home page](/sites/default/files/fixedScrollHighlight/dccourts-home.png)
![DC Courts Services page](/sites/default/files/fixedScrollHighlight/dccourts-services.png)
Moving Analog to Digital
The new, digital-first experience gives people new capabilities and more convenient options to solve in minutes issues that may have previously taken hours or days based on an antiquated, analog system.
![DC Courts Forms on laptop](/sites/default/files/rightLeftHighlight/dccourts-form.png)
Active Warrants List
Finally, we implemented features like a new Active Warrant list to offer critical content in an easy way to the people who need it most. Easy access to high-priority content based on need resulted in an updated and seamless experience across the platform.
![DC Courts Active Warrant list on iPhones and Tablet](/sites/default/files/highlightFullWidth/dccourts-activewarrant-fullwidth_0.png)
Style
We created a visual style that was consistent with the DC Courts design themes and allowed us to build a modern, user-centered interface.
![DC Courts Superior Court exterior](/sites/default/files/2019-06/dccourts-full-img.png)